From Stripe purchase to verified review in six steps. The entire flow is automated — you connect once, and Signed Reviews handles the rest.
Connect your Stripe account
One click. You authorize Signed Reviews via Stripe's official OAuth flow. We get read-only access — we can verify charges but can never charge, refund, or modify anything in your Stripe account.
Customer completes a purchase
A customer buys from you. Stripe processes the payment as usual. Signed Reviews detects the charge.succeeded event and automatically creates a unique, expiring review invitation linked to that specific transaction.
Review invitation is sent
The invitation email is sent to the customer's verified payment email from the Stripe transaction. You control the timing — immediately, after a delay (for shipped products), or on delivery via our delivery webhook. The email carries your branding and logo.
Customer submits their review
The customer clicks the unique link, writes their review, and submits it. At the moment of submission, the review content, transaction ID, customer email, and timestamp are cryptographically signed — creating a tamper-evident record.
Review is verified and published
The signed review appears on your public page and in your dashboard. The cryptographic signature can be independently verified by anyone — proving the review came from a real customer, about a real purchase, and hasn't been altered.
Optional: reminders and follow-ups
If the customer hasn't left a review after a few days, automatic reminders are sent (configurable cadence). Reminders stop when the customer clicks the link, submits a review, or unsubscribes. You can also trigger review requests at delivery time via our webhook.